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courtesy of ‘Chris Rief aka Spodie Odie’
According to a tipster, readers on South Capitol and 2nd St SW may be without power from 8pm to 7:30am tonight due to transformer repairs in the area. This is all well and good, except that PEPCO neglected to notify customers in the neighborhood that they would be without lights or AC, this evening. The reader that reported this saw some PEPCO repairmen in the area and asked them what was going on. They informed her of the maintenance work and she called the power company, who was kind enough to inform her that her house would be affected. After a search around PEPCO’s website and an odyssey through their multiple, automated and impenetrable customer support lines, I can find no listing of scheduled outages or maintenance. This means that customers are not being notified that their service will be interrupted. But then again, why should PEPCO have to tell you peons about that kind of stuff. It’s not like anyone needs power, or anything.
Hi! I’m Andre with Pepco. I run the Social Media program for the company and came across this post. I would like to look into this if you’d like me to. If you would, please email the address where the work was being done to PepcoConnect@pepco.com. I’m also here to help with any other Pepco issues you and/or your readers may have. Hope to hear from your.
Cheers,
Andre Francis (Pepco, Social Media Rep.)