Okay, I know outsourcing has been all the rage lately, with tech support, phone call center and other jobs heading to the far east as part of the overhead reduction trend that’s been all the rage in local businesses, but this is just plain ridiculous:
A Pakistani company, The Resource Group, seeking more call-center work from U.S. firms, set up an office this year in Washington, D.C., a block from the White House, and installed a receptionist, live from Karachi, via a flat- screen TV on the office wall. According to a May Washington Post report, Saadia Musa cheerily greets visitors, answers and routes phone calls to the Washington office, lets in deliverymen and orders sandwiches from down the street.
Has anyone been over to The Resource Group to see their outsourced receptionist?
This post appeared in its original form at DC Metblogs
I live and work in the District of Columbia. I write at We Love DC, a blog I helped start, I work at Technolutionary, a company I helped start, and I’m happy doing both. I enjoy watching baseball, cooking, and gardening. I grow a mean pepper, keep a clean scorebook, and wash the dishes when I’m done. Read Why I Love DC.
