By providing good customer service experiences you will quickly increase your customer loyalty.

The importance of customer service in the ecommerce business is growing as the number of online shoppers increases and the sales volume grows. So how do you get customers to trust you and trust your business?

There is only one way to do this. And that way is by providing exceptional customer service experiences. When it comes to customer service, what counts is quality customer service and customer satisfaction. So keep your promises and keep delivering.

Read this if you want to improve your sales performance and your customer satisfaction.

Focus on value creation for your customer

According to professionals from companies like Salesforce, the value of your customer goes far beyond your product or service. It’s how you make your customer experience memorable and fun. Make sure that your customer is really happy and satisfied with your products and service.

A few months ago we had a question from a customer who got a great service from a retailer. They provided us with advice and a complete solution. It was a win win situation for both the customer and for the retailer. By not spending too much time on our customer relationship we were able to create a really high-quality product and provide a great service for them. To do that you must focus on what is truly important to your customers, make sure it is consistent with their needs, and deliver on your promises. Our best advice: Do what’s in your control.

Be transparent about your process and your customer experience.

Do whatever it takes to make sure you can deliver on your commitments. It’s all in the details. #2 Don’t sell to the highest bidder.

This is one of my favorite things.

It is one of the most powerful tools you can use to keep your customers happy and loyal.

If you sell products, you are bound by a set of rules that you have to follow, and most of these rules apply to you, too.

If you want to succeed in this business, you have to be able to deal with people who are way more sophisticated than you are. You have to deal with people who are more demanding than you are. If you don’t get that right, you will lose the relationship, and you may end up selling the business to someone else. I’ve said this many times. You have to be your own biggest fan and harshest critic, and if someone offers you a product or service, you have to evaluate their ability to fulfill their commitment to you. If you want to make any money in business, you have to take these people’s advice seriously.

If you’ve got this stuff in you, you will thrive in the “real world.” If you don’t, it is only a matter of time before you become an angry, bitter, dissatisfied, disillusioned cynic. When I first started out, I did everything they told me. In the beginning, I took what they said literally; I followed orders. In the middle, I started to realize that what they were saying was no different than the crap you hear on the streets of San Francisco or New York. In both cases, it was all based on a completely unrealistic assumption about what life is really like. The “real world” has absolutely no concept of what “real” means. Life is something that exists only in the imagination of others, and it does not have any intrinsic value or worth. If it does, people would have never invented money.

By providing good customer service experiences you will quickly increase your customer loyalty.
The importance of customer service in the ecommerce business is growing as the number of online shoppers increases and the sales volume grows. So how do you get customers to trust you and trust your business?
There is only one way to do this. And that way is by providing exceptional customer service experiences. When it comes to customer service, what counts is quality customer service and customer satisfaction. So keep your promises and keep delivering.
Read this if you want to improve your sales performance and your customer satisfaction.
6. Focus on value creation for your customer
The value of your customer goes far beyond your product or service. It’s how you make your customer experience memorable and fun. Make sure that your customer is really happy and satisfied with your products and service.
A few months ago we had a question from a customer who got a great service from a retailer. They provided us with advice and a complete solution. It was a win win situation for both the customer and for the retailer. By not spending too much time on our customer relationship we were able to create a really high-quality product and provide a great service for them. To do that you must focus on what is truly important to your customers, make sure it is consistent with their needs, and deliver on your promises. Our best advice: Do what’s in your control.
Be transparent about your process and your customer experience.
Do whatever it takes to make sure you can deliver on your commitments. It’s all in the details. #2 Don’t sell to the highest bidder.
This is one of my favorite things.
It is one of the most powerful tools you can use to keep your customers happy and loyal.
If you sell products, you are bound by a set of rules that you have to follow, and most of these rules apply to you, too.
If you want to succeed in this business, you have to be able to deal with people who are way more sophisticated than you are. You have to deal with people who are more demanding than you are. If you don’t get that right, you will lose the relationship, and you may end up selling the business to someone else. I’ve said this many times. You have to be your own biggest fan and harshest critic, and if someone offers you a product or service, you have to evaluate their ability to fulfill their commitment to you. If you want to make any money in business, you have to take these people’s advice seriously.
If you’ve got this stuff in you, you will thrive in the “real world.” If you don’t, it is only a matter of time before you become an angry, bitter, dissatisfied, disillusioned cynic. When I first started out, I did everything they told me. In the beginning, I took what they said literally; I followed orders. In the middle, I started to realize that what they were saying was no different than the crap you hear on the streets of San Francisco or New York. In both cases, it was all based on a completely unrealistic assumption about what life is really like. The “real world” has absolutely no concept of what “real” means. Life is something that exists only in the imagination of others, and it does not have any intrinsic value or worth. If it does, people would have never invented money. We are